Logistics
We understand the importance of timely, safe, and efficient delivery for every order you place with us. Our dedicated logistics team works tirelessly to ensure your groceries, fresh produce, household essentials, and personal care items reach your doorstep in perfect condition and on time.
Seamless Order Processing
Once you place an order, our system immediately notifies our logistics partners and warehouse teams. Every item is carefully packed to preserve freshness, avoid damage, and maintain hygiene. Orders are processed swiftly, and you’ll receive regular updates on your delivery status through SMS, email, and your account dashboard.
Delivery Timelines
We are committed to delivering your orders as quickly as possible:
Same-Day Delivery: Available for select products and locations.
- Minimum delivery time one day and Maximum delivery time 7 days
Our goal is to provide hassle-free and punctual deliveries every time you shop with us.
Shipping & Delivery Charges
To offer the best service experience, we maintain transparent delivery policies:
Free Delivery
Shipping costs, if any, will be clearly displayed during the checkout process.
Order Tracking
Stay updated every step of the way. You can track your order:
Via your ‘My Orders’ section on our website or app.
Through SMS and email notifications sent at every delivery milestone.
Our customer support team is also available to assist with any delivery-related queries.
Serviceable Locations
We currently deliver across major areas and are rapidly expanding our delivery network to cover more locations. To check delivery availability, simply enter your pin code on our product page or checkout screen.
Partnered Logistics Network
We have tied up with reliable and experienced logistics service providers to ensure:
Fast, contactless, and safe deliveries.
Temperature-controlled transport for perishable items.
Professional handling of fragile and bulk orders.